Disabled Guests
...opening your doors to a £40bn market...
The Disability Discrimination Act (DDA) makes it illegal for you to operate without having made reasonable adjustments, where it is necessary, in order for you to welcome disabled guests. The law has been in place since 1995 and affects all tourism businesses regardless of size or whether the guest is charged.
It is not only a legal matter. The disabled market is worth an estimated £40bn p/a and research has shown that over 2.5m disabled people travel regularly. When you add their families and carers, you see that the opportunity to increase occupancy or visitor numbers is immense.
The DDA
The DDA was first introduced in 1995 and sets the legal framework for welcoming disabled guests
Legal Cases
A number of past cases offer some indication of the where and how the DDA has been applied to tourism businesses
National Accessible Scheme
The NAS offers accommodation providers an award based on the accessibility of their property. We are currently offering a £100 subsidy on the cost of joining
How We Can Help
We offer guidance and training as well as subsidies for access audits and NAS membership
